Which scenario best describes an enhancement request?

An enhancement request is a specific type of inquiry focused on the addition of new functionality to an existing system or software. This involves suggesting improvements or new features that could benefit users by extending the current capabilities of the software.

In the case presented, choosing the scenario that identifies a request for new functionality aligns perfectly with the definition of an enhancement request. It suggests that the user is looking for ways to advance the system to better meet their needs or the needs of others, moving beyond just fixing issues or asking for general information.

The other scenarios include reporting bugs, which addresses problems or defects in the software; queries regarding support, which consist of seeking assistance or clarifications; and feedback about performance, which relates to users' experiences with the software's operational efficiency. While all of these are valuable, they do not fit the criteria of an enhancement request, which is exclusively centered around adding and improving features rather than addressing existing problems or inquiries.