Which navigation path allows you to issue a credit memo?

Issuing a credit memo is a specific action that relates to adjusting a customer's account, typically when a customer returns a product or when there is a pricing error. The correct navigation path for this process is accurately indicated by the option that states "Transactions > Customers > Issue Credit Memos."

This path directly leads you to the function that allows you to create and process a credit memo, which is essential for maintaining accurate accounts receivable and ensuring that customers are credited correctly for returns or other adjustments. It's specifically designed for this action, making it the most straightforward and efficient method available within the NetSuite platform for managing such transactions.

Other navigation paths listed cater to different functions related to customer transactions, such as making payments, issuing refunds for cash sales, or recording customer deposits. While these functions are important in their own right, they do not directly address the issuance of a credit memo, which is why they do not serve the correct purpose in this context.