When is a confirmation email sent when the Advanced Shipping feature is enabled?

The confirmation email is sent when the order is fulfilled because this is the point at which the items are ready to be shipped or have actually been dispatched to the customer. In an Advanced Shipping scenario, fulfillment signifies that the order is moving from a pending state to a completed state, indicating that the company is taking action to deliver the product. This practice stems from the logistics of order management where customers expect confirmation at the moment their order is on its way to them, ensuring transparency and engagement throughout the shipping process.

Other stages such as order creation, processing, or closure do not typically trigger a confirmation email tied to the shipping process, as the focus of the Advanced Shipping feature is primarily on the actual fulfillment event where readiness for delivery occurs.