What type of transaction returns money to customers who paid immediately with cash or card?

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Study for the Netsuite Foundation Process Flow Test. Use flashcards and multiple choice questions, each with hints and explanations to help you master the content and succeed in your test!

The transaction that returns money to customers who paid immediately with cash or card is a cash sale refund. This type of transaction occurs when a customer returns a product or service for a refund after making an upfront payment. The business then processes a refund back to the original payment method used by the customer, effectively returning the cash or amount charged to their card.

A cash sale refund is typically straightforward, as it directly relates to a sale that has been completed in cash or via card. It involves reversing the original transaction to give the customer back their money while ensuring proper record-keeping in the accounting system. This type of refund maintains customer satisfaction and trust by allowing for easy resolution of issues related to purchase dissatisfaction.

The other options refer to different types of financial transactions that do not directly align with the concept of refunding a cash or card payment made immediately by a customer. For example, while a chargeback involves disputing a transaction often initiated by the customer with their bank due to dissatisfaction or fraud, it is not a direct refund process handled by the seller. Instant rebate refers to offers that provide immediate discounts at the point of sale rather than returning funds after the sale. A payment reversal could apply in contexts like correcting erroneous charges but does not specifically denote a refund

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