What tool is used to track customer returns and record data such as item numbers and status?

The tool referred to for tracking customer returns and recording essential data including item numbers and statuses is Customer Return Management. This system is specifically designed to handle the complexities involved in processing returns from customers, thereby ensuring that all pertinent information is documented accurately and efficiently.

Using Customer Return Management allows businesses to streamline their return processes, track the status of returned items, and manage any related refunds or exchanges in a cohesive manner. This is crucial for maintaining customer satisfaction, as it enables timely handling of returns and clarity regarding item status.

Other options, while potentially related, do not encapsulate the full scope of functionality offered by Customer Return Management. For example, a Return Log might document return entries but lacks the comprehensive management features that a dedicated system provides. Similarly, the Return Processing System and Customer Refund Tracking may focus on specific aspects of returns or refunds but do not represent an all-encompassing approach to managing the entire return lifecycle as effectively as Customer Return Management does.