What task is not involved in processing a customer's return?

Issuing a refund directly without documentation is not a standard task involved in processing a customer's return. Proper return processing requires accurate documentation to ensure accountability and traceability throughout the transaction. This includes creating a return authorization to formally document the approval of the return, receiving and inspecting the returned item to verify its condition, and adjusting inventory records to reflect the change in stock when items are returned. A refund should only be issued after these steps have been completed, ensuring that the return can be tracked and managed appropriately in the system. This structured approach helps maintain accurate records and customer relationships.