What purpose does the Online Customer Form serve in relation to promo codes?

The Online Customer Form serves the critical function of allowing customers to apply promo codes during their purchase process. This feature is important because promo codes often provide discounts or special offers that enhance the customer's shopping experience and potentially increase sales for the retailer. By having a dedicated platform where customers can enter these codes seamlessly, businesses can ensure that their promotional efforts are effectively utilized and that customers have the opportunity to take advantage of available deals easily. This functionality not only enhances customer satisfaction but also drives conversion rates by encouraging purchases through promotions.

Options that suggest generating leads, managing customer inquiries, or enabling automatic order processing highlight important business processes but do not directly address the specific role of the Online Customer Form in relation to promo codes. Hence, these do not capture the primary purpose of the form, which is solely focused on facilitating the application of promotional offers by customers during their shopping experience.