What must a customer do to access online customer forms?

To access online customer forms, enabling JavaScript in the browser is essential. Many modern web applications, including online forms, heavily depend on JavaScript to provide dynamic content and interactive elements. JavaScript is responsible for handling tasks such as form validation, data processing, and enhancing user experience by enabling features like dropdowns and other interactive components. Without JavaScript enabled, users may encounter issues accessing the forms or may find that certain functionalities are not working as intended.

While other options may seem relevant, they are not universally required for access to customer forms. For example, installing special software is not typically necessary for web-based access. Similarly, while pop-ups may need to be enabled in some cases, it predominantly depends on the specific requirements of the website. Registering an account could also be a requirement on some platforms, but this is not a general prerequisite for accessing online forms across all systems. Thus, enabling JavaScript stands out as the critical action needed to ensure full functionality when accessing these customer forms.