What kind of returns are not linked to a sales transaction?

Standalone Return Authorizations are defined as returns that are not attached to a specific sales transaction, allowing businesses greater flexibility in their return processing. This type of return is especially useful in scenarios where an item is being returned but there is no original sales order, or when a customer might be returning goods for reasons that do not directly correlate with a past purchase.

This functionality enables companies to maintain an efficient returns process, as it allows for the creation and management of returns independently from sales transactions. Standalone Return Authorizations can be created for various reasons including damage, defects, or customer dissatisfaction, providing a streamlined approach to handling returns without the necessity of tracing them back to an original sale.

The other types of return authorizations are generally associated with specific sales transactions, either requiring proof of purchase or tracking to a prior order, which restricts their use to scenarios where direct links to sales are available. This relationship with sales transactions distinguishes Standalone Return Authorizations as a unique and beneficial option for handling certain return processes.