What is typically recorded in a return authorization?

A return authorization is a critical document in the return processes of inventory and sales systems like NetSuite. It serves several purposes, primarily to track the reasons for returns and to manage the return process efficiently.

When a return authorization is generated, it typically includes item numbers and prices, which are essential for identifying the specific products being returned and for processing any necessary refunds or exchanges. Additionally, the document will contain procedural information that guides both the customer and the warehouse staff on how to handle the return. This may include instructions on how to package the returned items, deadlines for returning products, or specific customer service contacts.

In contrast, the other options focus on incomplete or isolated aspects of the return process. For instance, only recording the item price doesn’t provide enough information for managing the return logistics effectively. Shipping information alone does not address the need for item identification and return procedures. Lastly, stock levels before receiving are more relevant for inventory management but do not pertain to the main function of a return authorization. Thus, the comprehensive nature of option B makes it the correct choice as it captures the essential components required for effective return management.