What is a characteristic of service items?

Service items in NetSuite are specifically designed to represent non-tangible products or services that a business provides. One key characteristic of service items is their ability to track billable hours and time. This functionality is crucial for businesses that operate on a service model, such as consulting or professional services, where tracking the time spent on client projects directly correlates to billing.

By using service items, organizations can effectively manage their service offerings, capturing detailed information about hours worked, which can later be invoiced to clients. This feature enables precise tracking of billable time, ensuring accurate and fair billing practices, which is essential for service-based revenue generation.

The other characteristics associated with service items, such as purchase prices and resale capabilities, may not delineate their functionality effectively compared to the explicit tracking of time and service delivery. Thus, the ability to track billable hours and time is a fundamental aspect that distinguishes service items in NetSuite.