What feature is used to process payments for customer refunds among other transactions?

The feature that is used to process payments for customer refunds, among other transactions, is the Electronic Bank Payments. This functionality allows businesses to manage and automate the process of making payments directly from their bank accounts. When issuing customer refunds, the Electronic Bank Payments feature enables a smooth and efficient transaction process by directly interfacing with the banking system, ensuring that the funds are transferred appropriately.

Electronic Bank Payments streamline various financial operations within NetSuite, making it easier for organizations to handle a range of payments—from supplier invoices to customer refunds—while maintaining accurate records. This feature is particularly valuable in accounting for the movement of cash, ensuring that refunds are processed quickly and with the necessary financial controls in place.

Alternatively, while other options like Electronic Payment Processing and Bank Payment Gateway pertain to related payment functionalities, they do not specifically address the refund processing function in the same comprehensive manner that Electronic Bank Payments does.